This highly-rated course boasts a 0.0-star-star rating from 0 reviews and has successfully guided 838 students in mastering Human Resources skills. Featuring 2 hour(s) 30 minute(s) of expert-led content delivered in English, this course offers thorough training to enhance your Social Science expertise. The course details were last updated on December 24, 2024. This coupon code is brought to you by Anonymous.
- Expires on: 2025/06/21
- Last Update: June 18, 2025
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Price:
39.99 $0 $
About This Course
Imagine this: a top candidate applies to your job, makes it halfway through the process, and suddenly disappears. No feedback. No response. Another ghosting. Now multiply that by 10, 50, or 100 candidates — and think of the cost. Missed hires, damaged reputation, and lost time.
Candidate Experience is no longer a “nice-to-have.” It’s the backbone of every successful hiring strategy. In a world where top talent has more choices than ever, your hiring process is your brand — and your competitive edge.
This course is your all-in-one system to redesign how candidates perceive your company — from first contact to onboarding. You’ll go far beyond theory: each class includes homework with personal feedback, case studies, AI tools, and ready-made templates.
Course programme
The course is recorded, with homework check and chatting
Recorded class with a feedback on the homework
Class 1: Introduction to Candidate Experience
• What is Candidate Experience and why it is critical
• The business and brand implications of a poor experience
• Overview of the Candidate Journey and real case studies
Class 2: Structure and stages of the selection process
• From first contact to onboarding
• Designing a Candidate Journey Map
• AI tools for automating initial steps and interview scheduling
Class 3: Communication, support and engagement
• Candidate Care at every stage
• Best practices for tone, channels, and timing
• Using AI for personalized communication
Class 4: Interviews: questions, inclusion, training
• Designing inclusive and effective interview questions
• Training interviewers and using AI simulators
• Avoiding bias and ensuring fairness
Class 5: Technology and Analytics in the Candidate Experience
• ATS, chatbots, and feedback platforms
• Metrics: CSAT, NPS, Time-to-Response
• AI dashboards and predictive analytics
Class 6: Improvement and company culture
• Using feedback to improve experience
• Integrating culture into hiring
• Case: How Unilever uses AI in high-volume hiring
Don’t miss your chance to design a candidate experience that impresses, converts, and retains top talent. Enrol now and build a hiring process your candidates — and your hiring team — will love.