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  • Expires on: 2025/03/25
  • Last Update: March 20, 2025
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About This Course

What is ITL 4 Foundation?

ITL 4 Foundation is an entry-level certification that provides a comprehensive overview of the IT Infrastructure Library (ITIL) framework. This framework is a globally recognized best practice for IT service management (ITSM), offering guidelines and recommendations for effective IT service delivery.

Who Should Get ITL 4 Foundation?

ITL 4 Foundation is suitable for individuals who are new to IT service management or those seeking a foundational understanding of ITIL principles. This certification is beneficial for professionals working in various IT roles, including:

  • IT service managers

  • IT support staff

  • IT project managers

  • IT consultants

  • Business analysts

Learning Objectives

By obtaining ITL 4 Foundation certification, you will gain knowledge of the following key areas:

  • ITIL concepts and terminology

  • ITIL service lifecycle stages

  • ITIL governance and risk management

  • ITIL service value system

  • ITIL practices and their application

Exam Format

The ITL 4 Foundation exam is a multiple-choice format with 40 questions. You have 60 minutes to complete the exam.

The passing score for the ITL 4 Foundation exam is 70%.

Reasons to Choose My Practice Questions

  1. Up-to-date content: My practice questions are aligned with the latest ITIL 4 Foundation syllabus, ensuring that you are prepared for the most recent exam content.

  2. Realistic exam simulation: My practice questions are designed to mimic the format and difficulty level of the actual exam, giving you a realistic assessment of your preparedness.

  3. Comprehensive coverage: My practice questions cover all the key topics of the ITIL 4 Foundation exam, providing you with a thorough understanding of the subject matter.